Introduction
At Noxara VPN, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
Privacy Policy
Last updated: January 15, 2026
Information We Collect
We collect minimal information necessary to provide our service:
- Account information (email address) for account creation
- Payment information (processed by third-party payment providers)
- Aggregated anonymous usage statistics (total bandwidth, server load)
- Support ticket information when you contact us
We do NOT collect:
- Browsing history or traffic data
- DNS queries
- IP addresses (connection or origin)
- Connection timestamps
- Session duration
- Network traffic content
How We Use Information
We use the information we collect to:
- Provide and maintain our VPN service
- Process payments and manage subscriptions
- Send important service communications
- Improve our service through aggregated analytics
- Respond to support requests
Information Sharing
We do not sell, trade, or share your personal information with third parties, except as required by law or necessary to provide our service (e.g., payment processing).
Data Security
We use industry-leading security measures including AES-256 encryption, RAM-only servers, and regular independent security audits to protect your data.
Your Rights
You have the right to access, modify, or delete your personal data at any time. You can delete your account directly in the app (Profile → Manage Account → Delete Account) or visit noxaro.app/delete-account for instructions, including how to request deletion without the app installed.
Contact Us
For privacy-related inquiries, contact our Data Protection Officer at privacy@noxaro.app.